📜 Terms and Conditions


1. General Information

Welcome to Retro Store! By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

2. Product Information

We strive to ensure that all product descriptions and pricing on our website are accurate. However, we do not warrant that product descriptions, pricing, or any other content is error-free. We reserve the right to correct any inaccuracies and to update or change information without prior notice.

3. Orders and Payments

  • Order Processing: Orders are processed once payment is confirmed. For digital products, delivery is typically instant; however, there may be delays due to technical issues
  • Payment Methods: We accept various payment methods as listed on our website. All transactions are processed securely.

4. Refunds and Cancellations

  • Game Codes: Report any issues with game codes within 24 hours of delivery for resolution.
  • In-Game Top-Ups: Contact us before your order is processed if you have concerns.
  • Completed Orders: Refunds are not available once an order is completed.
  • Refund Fees: Refunds may be subject to fees as follows:
  • 100-300 TK: 15 TK deduction
  • 300-1000 TK: 30 TK deduction
  • Above 1000 TK: 50 TK deduction
Note: No fees apply if the issue is caused by us.

5. Gift Cards

  • Freshness Guaranteed: Our gift card coupons are always fresh and valid at the time of purchase.
  • Non-Refundable: All gift cards purchased from Retro Store are non-refundable. Once a gift card is issued, it cannot be returned, exchanged, or refunded under any circumstances.
  • No Replacement: If a gift card shows an issue, it will not be replaced or refunded if everything is confirmed to be correct on our end.
  • Issue Resolution: If we verify that the issue is on our end, we will provide a 100% refund or offer a replacement gift card.

6. Account Security

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account or any other breach of security.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Retro Store or its licensors and is protected by copyright and intellectual property laws. Unauthorized use of this content is prohibited.

8. Limitation of Liability

Retro Store is not liable for any indirect, incidental, or consequential damages arising from your use of our services or products. Our liability is limited to the maximum extent permitted by law.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the updated terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/Region]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in [Your Location].

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

  • Email: [Your contact email]
  • Phone: [Your contact phone number]
  • Address: [Your physical address, if applicable]

Thank you for choosing Retro Store!